# General FAQs

### What is EventsCase?

EventsCase is an all-in-one event management software that can be used in the realisation of physical, virtual and hybrid events.

### What are the different products that EventsCase offers?

EventsCase currently offers the following solutions for event management:

* Registration
* Website
* Event App
* Badges
* Check-in App
* 1-2-1 Meeting Scheduler
* Exhibitors
* Onsite Box

### How do I start using EventsCase?

You can request for a demo [here](https://eventscase.com/en/pricing/#columns) and someone from our team will be in contact with you.

### What is the onboarding process?

This would depend on the service-level agreement you have. You may opt for a DIY approach or you can be onboarded by a project manager. There also exists the possibility of a full-service contract where our team will do everything for you.

### How do I use the Help Center?

You may see full instructions [here](https://docs.eventscase.com/how-to-use-the-help-center).

### Can I request for onsite/on-call support?

Yes, please speak with your Account Manager for costing and other details.

