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  • How to Navigate this Knowledge Base
  • Getting Started with Eventscase
  • How to Use the Help Center
  • HOW TO RUN VIRTUAL/HYBRID EVENTS
    • Digital Venue
      • Advantages of Using the Digital Venue
      • Different Parts of the Digital Venue
      • Setting up the Digital Venue
      • Attendee User Journey
    • Articles
      • How to Set Up the Website with Livestreaming
      • Livestreaming Modules
      • How to Track Online Attendance
  • NETWORKING
    • New Meetings System
      • Attendee User Journey
      • Event Organiser User Journey
    • Messaging System
  • ONSITE SOLUTIONS
    • Onsite Box User Manual
    • Badging Options
  • USER MANUAL
    • Platform Navigator
      • My Profile
      • Agenda
      • My Events
      • My Apps
      • The Administrator Panel
      • My Account
    • Event Control Panel
      • Event Dashboard
      • Attendee List
      • Content
      • Event Settings
      • Attendees Settings
    • Product Manuals
      • Registration
      • Website
      • Event App
        • Gamification
      • Badges
      • Check-in App
      • 1-2-1 Meeting Scheduler
      • Exhibitors
        • ExpoFP Integration
  • USER JOURNEYS
    • As the event organiser
      • Registration
      • Website
      • Event App
      • Badges
      • Check-in App
      • 1-2-1 Meeting Scheduler
      • Exhibitors
    • As the attendee
      • Registration
      • Website
      • Event App
      • Badges
      • Check-in App
      • 1-2-1 Meeting Scheduler
      • Exhibitors
  • VIDEO TUTORIALS
    • Registration
    • Website
  • FAQS
    • General FAQs
    • Product FAQs
      • Registration
      • Website
      • Event App
      • Badges
      • Check-in App
      • 1-2-1 Meeting Scheduler
      • Exhibitors
  • Miscellaneous
    • Case Studies
      • Edinburgh TV Festival
      • ETEC
      • Finextra
      • IE University
    • Helpful Articles
      • How to configure a custom sender identity
      • Sample Graphics for App Request Form
      • How to Set Up Apple Developer Account
      • How to Set Up Google Developer Account
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On this page
  • What is EventsCase?
  • What are the different products that EventsCase offers?
  • How do I start using EventsCase?
  • What is the onboarding process?
  • How do I use the Help Center?
  • Can I request for onsite/on-call support?

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  1. FAQS

General FAQs

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Last updated 2 years ago

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What is EventsCase?

EventsCase is an all-in-one event management software that can be used in the realisation of physical, virtual and hybrid events.

What are the different products that EventsCase offers?

EventsCase currently offers the following solutions for event management:

  • Registration

  • Website

  • Event App

  • Badges

  • Check-in App

  • 1-2-1 Meeting Scheduler

  • Exhibitors

  • Onsite Box

How do I start using EventsCase?

You can request for a demo and someone from our team will be in contact with you.

What is the onboarding process?

This would depend on the service-level agreement you have. You may opt for a DIY approach or you can be onboarded by a project manager. There also exists the possibility of a full-service contract where our team will do everything for you.

How do I use the Help Center?

Can I request for onsite/on-call support?

Yes, please speak with your Account Manager for costing and other details.

You may see full instructions .

here
here