General FAQs

What is EventsCase?

EventsCase is an all-in-one event management software that can be used in the realisation of physical, virtual and hybrid events.

What are the different products that EventsCase offers?

EventsCase currently offers the following solutions for event management:
  • Registration
  • Website
  • Event App
  • Badges
  • Check-in App
  • 1-2-1 Meeting Scheduler
  • Exhibitors
  • Onsite Box

How do I start using EventsCase?

You can request for a free trial here or request for a demo here.

What is the onboarding process?

This would depend on the service-level agreement you have. You may opt for a DIY approach or you can be onboarded by a project manager. There also exists the possibility of a full-service contract where our team will do everything for you.

How do I use the Help Center?

You may see full instructions here.

Can I request for onsite/on-call support?

Yes, please speak with your Account Manager for costing and other details.