You can find the website URL on the Website Dashboard, next to the Share/Preview text. This URL can be configured via the Website URL tab.
How do I publish/unpublish the website?
If your website is unpublished, click on the Publish now button to publish it.
To unpublish the website, click on Unpublish.
Please note that only a published website is accessible via the public domain. If you share the link to an unpublished website, the system will return a "Website not published - Access Forbidden" error to any website visitor.
What are the website analytics that I can find within the Website Dashboard?
If you connect Google Analytics to your platform, you will see some basic analytics on the Website Dashboard. Please see a sample below.
WEBSITE URL
How do I edit the default EventsCase website URL?
Simply change the URL ending after the last forward slash to any text of your choosing. It is highly recommended to put the event name on the website URL.
How do I change the website URL to a custom URL?
You can use your own domain or subdomain for your website URL. In order to do this, you would need to create two CNAME records and one A record within your domain registrar (e.g. GoDaddy). You can ask your Project Manager for specific instructions. Once the DNS records are created, you may now add the subdomain (e.g. www.mywebsite.com or registration.mywebsite.com) within My own domain.
WEBSITE VISIBILITY
How do I make the website private?
The website is set up as public by default, but you can change its visibility to private if needed. If you define the website's visibility as public, any user will be able to see its content.
If you define it as private, you can choose between allowing access to only approved attendees or by visitorsentering a password. If you choose the latter, you can edit the text that is shown within the "enter password" page.
PAGES & CONTENT
How do I edit my website?
There are two modes within the web editor: the Previewmode and the Editionmode. To edit your website, simply click on the Edition mode.
What are the three website sections within the "Edit mode"?
As soon as you start editing a page, you will see that there are three main sections: the header, the page (body), and the footer. These sections will have to be activated first with a simple click for you to start adding, deleting or editing specific modules.
How do I add a new module?
You need to hover your mouse at the upper or lower border of every module and an Add page module above/below message will appear. By clicking on this message, you are taken into the EventsCase portfolio of website modules. Click on the ADD MODULE button found on the thumbnail of any module and save the module for it to be added to the page.
How do I edit an existing module?
To edit a module that is already within the webpage, click on the pencil icon.
How do I delete a module?
Click on the trash bin button to delete any module from the page.
What are the basic properties of a module?
Each module will have a "Basic configuration" tab where you are able to set the module's visibility depending on the audience and timelines.
Each module has a main tab related to its contents. The contents are either synced from the CONTENT menu or they are added manually within the module. In the following example, slides are added for the "Header Slider" module within the module itself.
The General configuration tab allows you to choose some design or functionality options related to the module.
How do I add a new page?
To add a new page for the entire website, simply click on the + Add new page button. Please make sure that each page name is unique. The system will tell you if a page name has already been used.
Please note that the page name will appear on the URL of the specific page – except for the home page which will use the main website URL you are using via the Website URL tab on the menu.
How do I rename a page?
Click on the Rename button, then change the text, and click on Save.
How do I set up basic SEO?
Click on the SEO button. You will be able to provide the following parameters for SEO:
Title
Meta tag description
Meta tag keywords
How do I duplicate an existing page?
Click on the Duplicate button. The duplicated page will contain the same exact modules as the original page.
How do I change the page language?
All the languages you have activated via EVENT SETTINGS > Languages will appear within the website editor. To view the page according to a chosen language, simply choose the language via the dropdown menu.
Please be reminded that EventsCase does not auto-translate text. You would need to provide the translations of all the texts within each module. Please see the example below.
How do I preview the page in different screen sizes?
The screen size selector on the menu emulates most standard screen sizes. That will give you an idea how your page would be displayed on a computer screen, mobile phone screen, tablet screen, etc.
How do I see a live preview of the page?
To see a live preview of the page — since your view on Preview mode may be limited — simply click on the Live preview button. This will open up the page in another tab within your browser. You will also be able to get a specific page URL.
MENU / SITEMAP
How do I add a new item on the menu?
To add new item on the website menu/topbar, simply click on Add new link.
You have two options:
Internal page - this is to link a page that was created within EventsCase to a menu/topbar item.
External page - this is to link an external page or website outside of EventsCase to a menu/topbar item.
When using an internal page, you are able to choose the specific module within that page where the topbar item will load from once clicked.
If you have activated multiple languages within EVENT SETTINGS > Basic Configuration, you may provide the different translations for each topbar item.
How do I delete an item on the menu?
To delete any menu item, click on the trash bin icon. This will automatically remove the item from the website topbar.
How do I change the order of the menu items?
You may drag and drop the different items for them to follow your preferred order.
How do I make an item a sub-menu of a main item?
Pull the specific menu item to the right until a grey indentation shows. In the example below, the menu item "Instructors" is a sub-menu item of "Programme".
BRANDING / COLOURS
How do I hide the default topbar?
Tick the Hide default topbar box. Please note that hiding the default topbar would require you to add a new topbar modules to the header section of the website. Otherwise, your website visitors will not be able to navigate your site.
How do I add an event logo on the topbar?
Click on the Upload new image button to add an event logo on the topbar. This logo will appear on the leftmost part of the topbar before the menu items.
How do I add a favicon?
To add a new favicon for the browser, upload the image via the Choose file button.
What are some basic settings on the topbar that I can configure?
There are three basic settings you can configure:
Hide event logo on topbar: To hide any event logo which you have uploaded beforehand.
Force the topbar contents to fill the entire width of the screen: To stretch the contents of the entire topbar to cover the entire screen.
Use a topbar background image: To use an image as the topbar background instead of a block of colour.
What are the most important colours to set?
You have a plethora of options in terms of setting the colours of your website. Find below some highlighted colour types:
Main brand colour: this colour will be used by all modules that would need to draw a main colour for their design
Secondary brand colour: this colour will be used by all modules that would need to draw a secondary colour for their design
Topbar colour: this colour will become the topbar colour
Topbar links colour: this colour will become the colour of all menu/topbar items
Topbar links colour (mouse over): this colour will be the mouse-over colour of all menu/topbar items
Buttons colour: this colour will be used for all buttons within the website
How do I change the font being used in the website?
You have to to add any new Google font via the Font Families tab first before you can choose to implement it throughout the website and the titles. Once added, choose the font via the dropdown menu.
How do I change the default loading icon?
Click on the Choose file button and upload an image to change the default loading icon within the website. For animated loading icons, upload a GIF file.
FONT FAMILIES
How do I add a new font into the platform?
To add a new font into the platform, you would need to visit fonts.google.com first and copy the URL of a specific font:
Once you have the link, click on Add this URL to your list and paste the link within the Font family URL field. You may assign an alias to the font and click on Save.
ADD BUTTONS ON TOPBAR
What are additional buttons on the default topbar?
Additional buttons appear on the right-side part of the topbar, directly beside the MY ACCOUNT tab.
How do I add additional buttons on the default topbar?
Simply click on the Add button. You may define the button's text, colours, and the URL where it should lead to.
GOOGLE ANALYTICS
How do I add Google Analytics tracking code?
To add a Google Analytics code for the website, click on Add. This will allow you to track website analytics within Google Analytics itself.
If you wish for the analytics to be displayed within the Dashboard of the WEBSITE product, contact your Project Manager for specific instructions.
