Digital Venue
The Digital Venue is a website facility used to run virtual sessions in EventsCase. It has a livestreaming section which is made possible using integrations with providers such as Vimeo, YouTube, and Zoom. It acts as the stage of your online session where attendees can consume digital media, read session information, and engage in live interaction features.
If you would like to use this feature, please reach out to your Project Manager or send a ticket via the Help Center so we can activate it within your platform.

What are the advantages of using the Digital Venue to run your livestreaming sessions?

1. It saves you time by eliminating the previous requirement of having to create individual session pages and manually adding livestreaming modules into each page using EVENTSCASE's website editor.

As long as the feature is activated within your platform, and as long as you have already set up the different "streamings," each virtual session will now run using the Digital Venue — a predefined website page where attendees of your event can view livestreaming, read session information, and engage in live interaction features such as chats, live polling and Q&A.

2. You do not have to worry about designing the website page of each virtual session.

The facility offers a uniform look for all virtual sessions you're running. Although there's little room to personalise the stage, our in-house designers optimised the UX and minimalist look of the Digital Venue so that it can function well in any device. Regardless, there are some basic elements that you can modify within WEBSITE > Branding/Colours such as the primary and secondary colours, your event logo, and the favicon. Should you bypass these configurations, the Digital Venue will draw default branding data from the platform itself.
3. The Digital Venue is fully responsive and can be viewed within mobile browsers.
We have optimised the entire facility such that it can be enjoyed in any device regardless of the screen size.

What are the features of the Digital Venue?

Livestreaming Section

This section is where digital media is shown. You can use YouTube, Vimeo, Zoom or our very own RTMP module if you'd like to independently feed your session straight into EVENTSCASE.
You may now also use iframes or inline frames from external streaming providers. It is added as an additional streaming option Other (iframe) within the Video tab of each streaming. You simply need to provide the iframe URL and additional parameters (advanced).
Attendees who are on the computer will be able to react to the streaming using emoticons found at the bottom of the screen.
If you want to activate the emoticons feature and see how it works, read this article from our Product Space.

Session Information Section

This is where you will see the session's title, description, timing and list of speakers.

Live Interaction Area

This area allows attendees to write chat messages within the session thread, participate in live polls, and ask questions to the speaker or facilitator of the session.
CHAT: To improve audience interaction during a livestreaming, attendees can chat in the session thread.
Administrators can delete or download all existing chat messages.
POLLS: This is the live polling feature of the Digital Venue. As the administrator, you can create polls and activate them. You can provide up to a maximum of 8 options per poll. See an example below:
Attendees can then vote in real time as shown below. The results are updated in real time and attendees would see fluctuations in the results as soon as answers are logged.
To read an in-depth article about live polling, read this article from our Product Space.
Q&A: Last but not least, attendees can ask questions to the speaker or facilitator via the Q&A tab. They can also upvote questions. The most voted questions will appear on top of the list. Here is an example of an attendee asking a question:
To read an in-depth article about Q&A, read this article from our Product Space.

Networking Area

The networking area allows attendees to send chat messages and to video chat with one another.
ATTENDEE LIST: Attendees will be able to see who else have joined the event through the attendee list. A green circular icon will appear beside the profile picture of someone who's online.
Recommended attendees (matchmaking) will appear on the list with a "Recommended for you" tag. If you want to learn how to activate matchmaking, read this article from our Product Space.
Attendee filters are also now activated within the Digital Venue. If you want to learn how to activate attendee filters, read this article from our Product Space.
Clicking on someone's profile will open that person's basic user info. The Send message button is used to chat individually with another attendee. The Invite to videocall button on the other hand generates a videoconferencing link that can be used immediately by both parties.
The videoconferencing tool is native to EVENTSCASE and can be used by attendees to video chat with one another. They must allow camera and microphone access within their browsers in order to use the facility. There is a chat area and a screen share feature that attendees can use at any time during the call.
Attendees who have set their profile to private via MY ACCOUNT > Account Settings > Profile Info > Profile privacy will neither have access to the attendee list nor will they appear in it.
MESSAGES: This is the primary inbox of all messages sent via the Digital Venue. Messages sent here are synched to the platform's main messaging system.

Important Notes

1. As long as the website product is activated, you may also activate the website topbar within the Digital Venue of each session for easy navigation back into the website. You may do this by going to EVENT SETTINGS > Digital Venue.
2. The Digital Venue can be optimised in the different languages activated within the event. However, the display of translations is limited to contents that are configurable by the administrator such as the session title and description. The rest of the predefined and non-editable text are only available in English and Spanish.
3. The Digital Venue's domain will follow the platform domain. If you wish to modify the domain, please speak about whitelabelling options with your Account or Project Manager. This will incur an extra cost.

How do you activate the Digital Venue?

1. Create the sessions within CONTENT > Agenda. Add a session description in Long description for it to appear within the Digital Venue.
2. After creating the sessions, proceed to the Streamings tab. You must create a "streaming" for each unique livestreaming that you are going to run.
A streaming may contain multiple sessions. For example, if you have two sessions and both of them will be streamed via the same YouTube link, then you would only need to create one "streaming".
Click on Create streaming and add a name. You may then proceed to the Sessions tab where you can add all sessions that will be livestreamed together. Within the Video tab, this is where you would need to select the streaming provider (YouTube, Vimeo, Zoom, or EVENTSCASE RTMP). You may also activate live interaction features for a particular streaming within the Interaction tab. You may activate group chats, live polling and Q&A.
In the example below, Session 1 and Session 2 will be streamed via the same YouTube link so we are adding both of them within the same streaming named "YouTube Streaming 1". Within the Video tab, we choose YouTube and provide the streaming link. Lastly, we activate chats, live polling and Q&A.

How do you configure the Digital Venue?

In Event Settings > Digital Venue, you can activate the Digital Venue Home page and configure basic branding elements. To find out more about the Home page, read this article from our Product Space.
You may also configure basic branding elements such as the colours, event logo, favicon and the header image:
Apart from activating the Home page, you may also choose to display topbar links coming from your website (if product is activated). You may also enable or disable networking by showing or removing the attendee list within the Digital Venue.

How do attendees access the Digital Venue of each session?

1.) Agenda modules of the website
The Digital Venue of each session is accessible via these agenda modules for the website: ONLINE SESSIONS, AGENDA, and AGENDA, TABLE DESIGN. You would need to click or tap on the 'Play' button for the ONLINE SESSIONS module or click or tap on the Watch session buttons for the other two modules.
2.) Event portal
If you still remember, you can view the event portal of all the events to which you've registered for within the Agenda section of the platform. Within each event portal, you may click on Schedule and click on the Watch session buttons to open the Digital Venue of each session.
3.) Event app
If you've contracted the event app for the event, the Digital Venue will automatically open within the app once you tap on the 'Play' button within each session:
Only registered attendees can access the Digital Venue of each session. A registered user must log into the website or event app to gain access!
In addition, we have to take into account that a session can be public, private, or restricted by ticket type or with registration:
  • If a session is public, any attendee of the event can access.
  • If a session requires registration, only registered attendees of that session can access.
  • If a session is private, only invited attendees of that session can access.
  • If a session is restricted by ticket type, only attendees with the corresponding tickets can access.
When a user cannot access the Digital Venue for the reasons explained above, a 404 error is displayed.

How do administrators access the Digital Venue of each session?

For testing purposes, administrators or event owners can easily access the Digital Venue of each streaming by clicking on the "open in new tab" icon found beside each streaming:

Digital Venue Masterclass

To watch a masterclass on how to set up the Digital Venue for a session or a group of sessions, click here.