Check-in App
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Once your check-in app is activated by your Project Manager, the status will change from In process to App available.
The download links are found on the dashboard for both iOS and Android. If your platform is hosted on a separate server, please be reminded that EventsCase will have to generate new apps since you cannot use the default EventsCase Check-in App.
The statistics on the dashboard will show you data related to the check-in process. Please find some descriptions below:
Registered: total number of registered attendees on the Approved Attendees list.
Attended: total number of attendees who were checked in at the event level.
Checkins: total number of checkins done via the app or the AUTO-CHECKIN website module.
Checkouts: total number of checkouts done via the app.
You may also view check-in statistics according to the ticket type, the delegate category and the sessions.
Click on the Export button to download a report of all check-ins and check-outs. The report will show you timestamped entries so that you may pinpoint when exactly someone has been checked in or out.
This section shows you the latest attendees who were checked-in or checked-out during the event. Use the search bar to look for a specific attendee's records.
If you have used the check-in app or the AUTO-CHECKIN website module for sessions, you would need to go to the CONTENT menu and click on Agenda. Click on the Management of a specific session and click on Confirmed attendees. Lastly, click on the Download confirmed attendees report to download a report in CSV format.
Only users found within this section can log in to use the check-in app. To add a new user, click on the +Add User button. You can only add users with existing user accounts in the platform.
If your email address was added as a check-in app user in other events (or even in other platforms within the EventsCase ecosystem), you email address won't work. In this case, it is recommended that you create a dummy account (via ADMIN -> User) to gain access to the check-in app of a specific event.
This section allows you to show registration form data within an attendee's profile when their QR code is scanned in the check-in app or when you manually tap on their name in the attendee list. Tick the boxes that you'd like to show within an attendee's profile and click on Save.
Here is an example of how registration data (departure country and destination country) is shown within the check-in app:
